Support+
All of the support you’d ever need, covered under one plan. Pay as you go, and set your own limit.
Support+ Plan
On-demand support for everything other than web projects and work orders. Pay only for what you use, with a monthly cap so you stay in control.
What is Support+?
Support+ is a flexible, pay-as-you-go support plan for small tasks, troubleshooting, consulting, or training that doesn’t fall under a full website project or scheduled work order.
We created this service for clients who occasionally need expert help without going through a formal quote or project kickoff process.
What’s Covered?
- Quick content or layout updates
- Technical troubleshooting and fixes
- Email and phone support
- Website training or consulting
- One-off tasks and maintenance
If it’s not part of a scheduled project or approved work order, Support+ is the right fit.
How It Works
- Email or call us with your request
- A technician responds within 1 business day (often same-day)
- We work on your request and notify you when it’s complete
- You’re billed monthly for the time used — no retainers, no wasted hours
Billing & Limits
- You only pay for time used — tracked to the minute
- You choose a monthly cap
- If you hit your cap, we pause and check in
Need More Time?
You can increase your cap at any time or add extra time for a single month. You can also choose “Unlimited” for uninterrupted support without monthly pauses.
Get Started with Support+
Fill out the form below to enroll and choose your monthly support cap.
